Salt Creek Roofing

Our Policies

Clear, straightforward policies so you always know what to expect from Salt Creek Roofing.

Booking Policy

Appointments can be scheduled online through our booking page or by calling us directly. We confirm every booking by text or email within one business hour.

Cancellation Policy

Reschedule or cancel free of charge up to 24 hours before your appointment. Inside 24 hours there is a 75 dollar trip fee.

Service Terms

All services provided by Salt Creek Roofing are subject to our Terms of Service. See our terms page for full details.

Refund and Return Policy

We stand behind every job we do. If you have a concern about a service or charge, please contact us and we'll work with you to make it right. To submit a refund request, visit our refund page or call us at (720) 454-2355 or ryan+saltcreek@hydrahub.ai.

Payment Policy

Cash, check, all major credit cards, and financing through Hearth. Insurance checks can be endorsed directly to us.

Warranty

Ten year workmanship warranty on every full replacement, on top of the manufacturer material warranty, which runs 30 to 50 years depending on the shingle.

Emergency Service Policy

Active leak coming into the living space, shingles missing after a storm, or storm debris through the roof deck.

Questions?

If anything in these policies is unclear, please reach out. We'd rather answer a question now than have a misunderstanding later.

Phone: (720) 454-2355 Email: ryan+saltcreek@hydrahub.ai

Please also review our Privacy Policy and Terms of Service.