What we collect
When you use the contact form on this site, we collect the name, email address, phone number and message you type into that form.
When you use the booking form on this site, we collect your first name, last name, email address and phone number, along with the date and time you select for your appointment.
We do not collect any other personal information through this website.
Why we collect it
We use the information from the contact form to reply to your enquiry. We use the information from the booking form to schedule and confirm your appointment and to send you reminders or updates about that appointment.
We do not use your information for any other purpose, and we do not sell it.
Where your information is stored
The information you submit is stored in our customer-relationship system. Access to that system is limited to the people who work at Salt Creek Roofing.
Live chat
This site may include a live-chat widget operated by our messaging provider. If you type a message into that widget, the text you enter is received by that provider on our behalf and used to respond to you. The same care we apply to form submissions applies to chat messages.
SMS and phone numbers
If you check the box on our contact or booking form agreeing to receive text messages, we may send you appointment confirmations, reminders, service updates or, if you also opted in to marketing messages, occasional offers and news. Every text message we send includes instructions to reply STOP to opt out at any time.
Standard message and data rates from your carrier may apply. Message frequency varies.
How we protect your information
Our forms are served over an encrypted HTTPS connection, so the information you type travels securely between your browser and our servers.
Once received, your data is held in our password-protected customer-relationship system. Access is limited to the people who work at Salt Creek Roofing.
Your rights
You can ask us to correct or remove any personal information we hold about you at any time. To do so, contact us by email or phone:
We will respond to your request as promptly as we can during our normal business hours.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Continued use of this site after a change is posted means you accept the updated policy.
If you have questions about this policy, please contact us using the details in the section above.