Privacy Policy · Salt Creek Roofing

About this policy

This page describes how Salt Creek Roofing collects, uses, and stores information that visitors provide through this website. It covers the contact form, the appointment booking form, and the live-chat widget. Please read it before submitting any personal information.

This policy may be updated from time to time. The date at the top of the page reflects when it was last revised. Continued use of the site after a change means you have seen the updated version.

What we collect

We only collect information you type in yourself. Specifically:

From the contact form: your name, email address, phone number, and the message you write.
From the booking form: your first name, last name, email address, and phone number, along with the date and time you select.
From the live-chat widget: whatever you type into the chat window. The widget is operated by our messaging provider on our behalf.

We do not use tracking pixels, advertising cookies, or any analytics service that collects personal data. We do not collect payment information through this site.

Why we collect it

The information you submit is used for two purposes only:

To reply to your enquiry or question.
To schedule and confirm your roofing appointment.

If you opt in to SMS messages on the contact or booking form, we may also send you appointment reminders, service updates, or occasional offers by text. You can opt out at any time by replying STOP to any message.

Where your data is stored

Information you submit is stored in our customer-relationship system. Access is limited to Salt Creek Roofing staff who need it to respond to you or manage your appointment. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

The live-chat widget is operated by our messaging provider. Information you type into the chat is received and stored by that provider as part of delivering the service to us.

Your rights

You can ask us to correct or remove any personal information we hold about you. To do so, contact us directly:

Email: ryan+saltcreek@hydrahub.ai

Phone: (720) 454-2355

Mon–Fri 7:00 AM–6:00 PM · Sat 8:00 AM–2:00 PM · Mountain Time

We will respond to correction and deletion requests as promptly as we can. Some information may need to be retained for a period of time for legitimate business reasons, such as records of a completed appointment.

Changes to this policy

If we make material changes to this policy, we will update the date shown at the top of the page. We encourage you to check back periodically. Questions about this policy can be sent to the contact details above.